What’s the difference between an AVA update and an AVA upgrade?

An AVA update refers to a new version of AVA, with bug fixes and additional features.  If you have valid AVA Care Support, you can update your AVA software for free. The current and previous versions of AVA are always available to download from our website.

An AVA upgrade refers to moving between AVA software levels.  AVA software was available in four levels.  As the level increased, you were are able to control additional device types.

If you have a legacy AVA licence level 1, 2 or 3, you can pay to upgrade to AVA PC Reaction Control Software.