How can I view my AVA licence number and level? Within the AVA software, click on the ‘File’ tab (top left) and then ‘Help’. This page will show you the details of the licence you have activated (if any), as well as the expiry date of your AVA Care. You can also see your AVA licence level at the top right of the AVA software window. If no licence is activated, you will only see the ‘Demo’ and ‘Upgrade’ icons.