I am responsible for Technical Support at Radleys, helping end users, international distributors and colleagues. It's great to represent a company with such high-quality products.
After achieving a starred first-class degree in biochemistry, I worked as a laboratory scientist before specialising in scientific technical support.
My role includes recommending parts/products/systems to fulfil customers’ requirements, explaining product features, giving usage and maintenance advice, investigating and resolving issues, identifying spare parts, and creating technical resources. I am passionate about giving the best possible customer service – going the extra mile.
If you need any technical information or guidance, please always feel free to contact me – I’ll be happy to help.